24-hour service · cars run day and night, 7 days a week Booking line 7am–7pm · Closed, opens 7am Already booked or on a journey? Call and press 2, 24 hours · Details
01895 725111

Complaints & Lost Property

Call us any time of day or night. Choose option 2.

Call 01895 725111 Send an enquiry

Our booking line is closed and reopens at 7am tomorrow. Send an enquiry and we'll call you back. Already booked or on a journey? Call and press 2: that line is answered 24 hours.

Home / Contact / Complaints & Lost Property
Call us
01895 725111
Service
Open 24 hours, 7 days
Booking line
7am–7pm, 7 days Closed now
Local to
Uxbridge & Hillingdon
Licensed
TfL Private Hire
Send an enquiryBooking line reopens 7am tomorrow CallPress 2 if booked
Lost property

Left something behind?

Call 01895 725111, press 2

Answered 24 hours a day. Tell us the date and time of your journey, where you were picked up and dropped off, and what the item looks like.

24 hours a day
Complaints

Something not right?

Call 01895 725111, press 2

Tell us what happened, with the date and time of the journey. You can also email info@doneganexpress.co.uk.

24 hours a day
Common Questions

FAQs

I've left something in the car. What should I do?

Call 01895 725111 and press 2 as soon as you can. That line is answered 24 hours a day. Tell us the date and time of your journey, the pickup and drop-off, and describe the item.

How do I make a complaint?

Call 01895 725111 and press 2 at any time, or email info@doneganexpress.co.uk. Give us the date and time of the journey and what went wrong, and we'll look into it.

Can I complain by email instead of calling?

Yes. Email info@doneganexpress.co.uk with your name, phone number, the journey details and what happened.