Cars run 24 hours a day. Here's when to call, and which option to choose.
Our booking line is closed and reopens at 7am tomorrow. Send an enquiry and we'll call you back. Already booked or on a journey? Call and press 2: that line is answered 24 hours.
We tell you the fixed price before we accept your booking. Bookings are only taken and confirmed by phone, 7am–7pm. The forms on this website are for enquiries only and don't make a booking.
Once your booking is confirmed, we text you the confirmation with your journey details and agreed fixed price.
On the day, when your driver arrives, we text you the driver's details and the vehicle's make, colour and registration.
Donegan Express Ltd is a TfL licensed private hire operator, and our cars run 24 hours a day, 7 days a week, including early-morning airport transfers and late-night pickups. Every journey is pre-booked: private hire vehicles can't be hailed or flagged down.
Lost something or need to raise a complaint? See complaints & lost property. Travelling with an assistance dog or a folding wheelchair? See accessibility.
Emails and website forms are enquiries only. For legal reasons they can't be treated as a booking until it has been confirmed with you on the phone.
Email: info@doneganexpress.co.uk
New bookings are taken by phone 7am - 7pm, 7 days a week. Journeys can be for any time of day or night, so book a late-night or early-morning journey during the day, ideally the day before.
If you want to make a new booking, send an enquiry through the contact page and we'll call you back once the booking line opens at 7am. If you already have a booking or are on a journey, call 01895 725111 and press 2.
No. Website forms and emails are enquiries only. For legal reasons they can't be treated as a booking until it has been confirmed with you on the phone. You'll then receive an SMS confirmation.
Option 2 on 01895 725111 is answered 24 hours a day, every day, for journeys in progress, existing bookings, complaints and lost property. It isn't a booking line.
Call 01895 725111 and press 2 at any time, or email info@doneganexpress.co.uk with your journey date, pickup and a description of the item.
Call 01895 725111 and press 2 at any time, or email info@doneganexpress.co.uk. See our complaints and lost property page for details.
